Privacy Policy
Your privacy matters to us. This comprehensive policy explains how delythravion collects, uses, and protects your personal information when you use our activity-based budgeting platform.
Last Updated: March 15, 2025Information We Collect
Personal Information You Provide
When you register for delythravion's budgeting platform, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and postal address. During account setup, you may also provide financial goals, income ranges, and spending categories to personalise your budgeting experience.
Financial Data
To provide effective budgeting tools, we collect information about your financial activities when you choose to share them. This includes transaction categories, spending patterns, budget allocations, and financial goals. We never store actual bank account numbers or credit card details on our servers.
Technical Information
Our platform automatically collects certain technical information to improve your experience. This includes your IP address, browser type, device information, and usage patterns within our application. We also collect log files that help us troubleshoot issues and improve our services.
How We Use Your Information
- Platform Functionality: We use your personal and financial information to provide budgeting tools, generate spending reports, and create personalised recommendations for your financial management.
- Communication: We send important account updates, security notifications, and educational content related to budgeting and financial management. You can opt out of non-essential communications at any time.
- Service Improvement: Technical data helps us identify usage patterns, fix bugs, and develop new features that better serve our users' needs.
- Security Protection: We analyse usage patterns to detect fraudulent activity, prevent unauthorised access, and protect both your account and our platform.
- Legal Compliance: In some cases, we may need to use your information to comply with legal obligations or respond to legitimate requests from authorities.
Information Sharing and Disclosure
delythravion operates under strict data sharing principles. We do not sell your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances:
We only share your information when necessary to provide our services or when required by law. Your financial data remains confidential and is never used for purposes beyond your budgeting platform functionality.
Service Providers
We work with trusted service providers who help us operate our platform. These include cloud hosting services, customer support tools, and security monitoring services. All providers are bound by strict confidentiality agreements and can only use your information for specified purposes.
Business Transfers
If delythravion undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you at least 30 days before any such transfer and explain your options regarding your data.
Legal Requirements
We may disclose your information if required by law, court order, or government request. This includes responding to subpoenas or cooperating with law enforcement investigations when legally obligated.
Data Security and Protection
Protecting your financial information is our top priority. We employ multiple layers of security to safeguard your data from unauthorised access, alteration, or destruction.
Security Measure | Description |
---|---|
Encryption | All data transmitted to and from our servers uses 256-bit SSL encryption |
Access Controls | Two-factor authentication and role-based access for all user accounts |
Monitoring | 24/7 security monitoring and automated threat detection systems |
Data Centers | Secure, certified facilities with physical access controls and redundancy |
Regular Audits | Annual security assessments and penetration testing by third-party experts |
While we implement strong security measures, no system is completely immune to threats. We recommend using strong, unique passwords and keeping your account information confidential.
Your Privacy Rights Under Australian Law
As an Australian company, delythravion complies with the Privacy Act 1988 and the Australian Privacy Principles (APPs). You have several important rights regarding your personal information:
- Access: Request a copy of all personal information we hold about you, provided free of charge in most circumstances
- Correction: Request correction of any inaccurate or outdated personal information in our records
- Complaint: Lodge a complaint about our handling of your personal information with us or the Office of the Australian Information Commissioner
- Restriction: Request limitations on how we process your personal information in certain circumstances
- Deletion: Request deletion of your personal information, subject to legal and business requirements
- Portability: Receive your personal information in a structured, machine-readable format for transfer to another service
To exercise any of these rights, contact our privacy team using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your information.
Data Retention and Deletion
Retention Periods
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information and financial data are typically retained for seven years after account closure, consistent with Australian financial record-keeping requirements.
Automated Deletion
Inactive accounts are automatically reviewed after 24 months of non-use. We will contact you before deleting any data and provide options to reactivate your account or download your information.
Manual Deletion Requests
You can request immediate deletion of your account and associated data at any time. We will process deletion requests within 30 days, though some information may be retained in backup systems for up to 90 days for security purposes.
International Data Transfers
While delythravion is based in Australia, some of our service providers may process data in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place:
- Standard contractual clauses approved by Australian privacy authorities
- Adequacy decisions recognising equivalent privacy protection in destination countries
- Binding corporate rules for multinational service providers
- Regular monitoring of international partners' privacy practices
Currently, some data processing occurs in New Zealand and Singapore, both recognised as providing adequate privacy protection under Australian law.
Cookies and Tracking Technologies
delythravion uses cookies and similar technologies to enhance your experience and provide platform functionality. We categorise our cookies as follows:
Essential Cookies
Required for basic platform functionality, including user authentication, security features, and maintaining your session. These cannot be disabled without affecting core services.
Functional Cookies
Remember your preferences, language settings, and customisation choices to provide a personalised experience across sessions.
Analytics Cookies
Help us understand how users interact with our platform to identify areas for improvement. All analytics data is aggregated and anonymised.
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
Changes to This Privacy Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. When we make substantial changes, we will:
- Email all active users about the changes at least 30 days before they take effect
- Display prominent notifications within the platform highlighting key changes
- Maintain an archive of previous policy versions for your reference
- Provide clear explanations of how changes affect your rights and our data practices
Continued use of delythravion after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account and request data deletion.
Contact Our Privacy Team
Have questions about this privacy policy or how we handle your information? Our dedicated privacy team is here to help.
Email: info@delythravion.com
Phone: +61267612975
Mail: Privacy Officer, delythravion
97 Lowry Ct, Neranwood QLD 4213, Australia
Response Time: We aim to respond to all privacy inquiries within 5 business days